FREQUENTLY ASKED QUESTIONS
What is your turn-around time?
The turn around time of a project varies depending on the project, and the line of communication between myself & the client.
I'm interested in working with you, how can I get started?
Great! You can simply book your service online, or you can email me for a brief consultation before booking.
What's your current availability?
I book on a first come, first serve basis every month. If I am booked for that month, it will be announced on my social media pages, as well as my website & you'll be have access to be placed on a waiting list.
Do you offer rushed services?
I only offer rushed services on select services.
Do you offer payment plans?
Yes, payment plans are available upon request. However, plans are only on a weekly or bi-weekly basis; and split into 4 equal payments.
How do you accept payments?
I accept payments through my website checkout system, or Square invoicing system.
Will I have full rights to my logo?
Yes! Once the final payment is made on your logo design, you'll receive all of your required logo files via email in PDF, PNG & JPEG formats. Raw files (PSD or AI) are an additional fee.
Can I pay you in full after you do the design?
No. All projects require a non-refundable deposit to begin. If no deposit is made, no work is started. You are available to pay in full before the design process, but not after.
I don't have any professional photography, what else do you recommend?
It's recommended that you do put together a photoshoot for your business if needed, especially if you own a hair company, boutique, etc. However, if you don't have the means to do so, I'd suggest researching & purchasing cohesive stock photography. If you can't provide photography at all, unfortunately no services could be provided due to lack of content.
What's your prefered communication outlet?
I currently communicate through email only to help keep a paper trail of what's being discussed between the client & myself. Phone consultations will be available in the near future.